Data protection policy
ALMACENERA ALMACOPIO SA is a privately held corporation with extensive experience and a proven track record in providing financial services. It is part of the Banco del Austro financial group and its purpose is to establish and manage general warehouses authorized to issue deposit certificates and negotiable securities. It also operates as a private customs agency. Incorporated on February 28, 1986, and approved by the Superintendency of Banks with Resolution No. 86-383, it began operations in August 1986 with a presence in four cities in Ecuador.
By visiting and browsing our website https://www.almacopio.com, you entrust us with your personal data. This is a great responsibility, and we are fully committed to protecting your information and allowing you to manage it. The purpose of this Personal Data Protection Policy is to inform you about what data we collect, why we collect it, and how you can exercise your rights.
1. Definitions:
Below are definitions of key terms, as established in the Organic Law on the Protection of Personal Data, to help you understand this document as clearly as possible. If you have any questions about this Personal Data Protection Policy, please email us at the following address. data_protection@almacopio.com.
- Database: A structured set of data, regardless of its form, method of creation, storage, organization, type of support, treatment, processing, location or access, whether centralized, decentralized or distributed functionally or geographically.
- Personal data: Data that identifies or makes identifiable a natural person, directly or indirectly.
- Data processor: Natural or legal person, public or private, authority, or other body that alone or jointly with others processes personal data on behalf of and for the account of a data controller.
- Data controller: Natural or legal person, public or private, public authority, or other body, who alone or jointly with others decides on the purpose and processing of personal data.
- Data Subject: Natural person whose data is being processed.
- Transfer or communication: Any manifestation, declaration, delivery, consultation, interconnection, assignment, transmission, dissemination, disclosure, or any other form of disclosure of personal data to a person other than the data subject, controller, or processor. The personal data communicated must be accurate, complete, and up-to-date.
- Processing: Any operation or set of operations performed on personal data, whether by automated, partially automated or non-automated technical procedures, such as: collection, compilation, obtaining, recording, organization, structuring, storage, custody, adaptation, modification, deletion, indexing, extraction, consultation, elaboration, use, possession, exploitation, distribution, assignment, communication or transfer, or any other form of enabling access, comparison, interconnection, limitation, deletion, destruction and, in general, any use of personal data.
2. Identity and contact details of the data controller:
ALMACENERA ALMACOPIO SA.
Tax ID: 0990821135001 | Head Office: Guayas Province, Durán Canton, Eloy Alfaro Parish (Durán) | Neighborhood: Ferias | Street: Av. Semillas S/N | Intersection: Tanasa Street | Reference: Behind the Durán fairgrounds | Highway: Durán – Tambo Road, kilometer 3.5 | Telephone: 042800114 | Email: protección_datos@almacopio.com
Legal basis for the processing of personal data:
The processing of personal data carried out by ALMACENERA ALMACOPIO SA is lawful and legitimate in accordance with the provisions of:
- Article 66, paragraph 19 of the Constitution of the Republic of Ecuador: Recognizes the right to the protection of personal data, “(…) which includes access to and decision-making regarding this type of information and data of this nature, as well as its corresponding protection. The collection, storage, processing, distribution or dissemination of this data or information will require the authorization of the data subject or a mandate of law. (…)”.
- Article 7 of the Organic Law on the Protection of Personal Data: Determines the conditions for the legitimate processing of personal data and establishes that it will be legitimate when one of the following conditions is met:
- (1) Consent of the data subject for one or more purposes.
- (2) Compliance with a legal obligation.
- (3) Compliance with court order, observing the principles of this law.
- (5) For the execution of pre-contractual measures at the request of the data subject or for the fulfillment of contractual obligations pursued by the controller, processor or a legally authorized third party.
- (8) To satisfy a legitimate interest of the controller or of a third party, except where such interest or fundamental rights of the data subjects prevail.
3. Information we process:
Information Collection Policy
As a user of the website https://www.almacopio.com, You do not have to provide personal data to use it. However, once you voluntarily provide us with your personal data, you are no longer anonymous to us.
This website only collects personal data that is specific and voluntarily provided by visitors.
Information that ALMACENERA ALMACOPIO SA collects, processes and stores:
- Information that you provide to us: By completing forms on our website, you provide us with identity data (first and last name) and contact data (email address).
- Information about data regarding interaction with our website: Information may be collected about the website services you use and how you use them, such as IP address, services, content, and advertising. ALMACENERA ALMACOPIO SA complies with applicable Ecuadorian policies and regulations regarding the handling of personal information.
Information we do NOT request:
- We do not request sensitive personal data (for example: ethnicity, gender identity, religion, ideology, political affiliation, criminal record, immigration status, sexual orientation, health, biometric data, genetic data, among others that may give rise to discrimination or violate fundamental rights and freedoms).
- This website does not store financial information or credit/debit card details, nor security codes or expiration dates.
If necessary, we will obtain your express consent to collect and use such information.
4. Purposes of processing:
Purpose of Processing Personal Data
Personal data collected through the website https://www.almacopio.com They have the following purposes:
- Website functionality.
- Traceability.
- Traffic analysis.
- Contact.
- Security.
5. Information on cookies and data storage and/or retrieval devices:
This site collects standard log information, including your IP address, browser type, language, access times, and referring website addresses.
To ensure that this website is being well managed and to facilitate better navigation, we or our service providers may use cookies or data storage and/or retrieval devices to collect aggregate data.
For additional information on how we use cookies and other tracking technologies and how you can control them, please review our Cookies and Data Storage and/or Retrieval Devices Policy.
6. Preservation:
Personal data will be stored only for the period of time reasonably necessary to fulfill the purposes of use described in this Personal Data Protection Policy or up to a maximum period of 5 years. After this period, the data will be deleted.
7. Transfers and communications of personal data:
We transfer your personal data locally or internationally to ATENEA SOLUCIONES partners. Personal data may also be disclosed to authorities, government regulatory or other agencies, or third parties, if necessary to comply with obligations or requirements of the competent authority.
ALMACENERA ALMACOPIO SA will require third parties to whom your personal data is transferred to comply with adequate standards of confidentiality, protection and security, especially when such third parties are located in countries that do not have adequate data protection legislation in accordance with the parameters established by the applicable regulations in each jurisdiction.
8. Security:
This website has security measures in place to protect the personal information provided by its visitors against unauthorized access, disclosure, destruction, or misuse.
9. Rights of access, rectification and updating, deletion, suspension and opposition:
Rights of the Personal Data Holder
The data subject has the right to request ALMACENERA ALMACOPIO SA. The right to access, rectify, update, delete, suspend, and oppose the processing of your personal data. Some of these rights will apply in certain circumstances:
- Access: You have the right to ask us whether we are processing your data and, if so, to request access to it. This allows you to receive a copy of your personal data and certain other information about it.
- Rectification: You can request the correction of incomplete or inaccurate personal data we have about you.
- Update: You have the right to request the updating of your outdated personal data.
- Elimination: You can ask us to delete your personal data in the following cases:
- The treatment does not comply with the principles established by law.
- The treatment is not necessary for the stated purpose.
- The data has already served its original purpose.
- The data retention period has expired.
- The treatment affects fundamental rights.
- Revokes consent or indicates that it was not given.
- There is a legal obligation.
Note: There are exceptions where we can refuse a deletion request, for example, when the data is required to comply with the law or in connection with claims.
- Suspension: You can request the suspension of the processing of your data when:
- Challenge the accuracy of your data while we verify its precision.
- The treatment is unlawful and prefers limitation rather than elimination.
- We no longer need the data, but you require it for legal defense.
Note: In certain cases, we may refuse to suspend the data if it is necessary for legal compliance or claims.
- Opposition: You can object to the processing of your data when:
- The opposition does not affect the fundamental rights and freedoms of third parties.
- This involves direct marketing, including profiling.
- There is a legitimate interest in accordance with the Organic Law on the Protection of Personal Data.
Note: We may reject the request if the data is necessary to comply with the law or claims.
10. Process and form to exercise the rights of access, rectification and updating, deletion and opposition:
To exercise the rights described above, you must send the following form to the email address proteccion_datos@almacopio.com
11. Right to portability:
You have the right to request the controller to provide your personal data in a compatible, updated, structured, common, interoperable and machine-readable format, preserving its characteristics, and/or to transmit it to other controllers.
12. Process and form to exercise the right to portability:
To exercise the right of portability, it is necessary to send a request to the contact email of the data controller, contained in section 2 of this policy, specifying what data you require to receive and/or transfer, as well as the destination, format and characteristics for its exercise.
13. Existence of automated valuations and the right not to be subject to a decision based solely or partly on automated valuations:
With the data collected through the website https://www.almacopio.com No automated assessments are performed.
The right not to be subject to a decision based solely or partially on assessments resulting from automated processes, including profiling, which produce legal effects concerning the data subject or infringe their fundamental rights and freedoms, is recognized. The exercise of this right entitles the data subject to:
- Request from the data controller a reasoned explanation regarding the decision made by the controller or processor of personal data.
- Submit observations on the decision made.
- Request the evaluation criteria used in the automated program.
- Request information from the person in charge about the types of data used and their source.
- Challenge the decision to the data controller or processor.
Note: There are certain exceptions where we can refuse a request not to be subject to a decision based solely or partially on automated assessments, for example, where personal data is required for compliance with the law or in connection with claims.
14. Process and form to exercise the right not to be subject to a decision based solely or partially on automated assessments:
To exercise the right not to be subject to a decision based solely or partially on automated assessments, it is necessary to send a request to the contact email address of the data controller, contained in section 2 of this policy.
15. Consequences of providing data or refusing to do so:
Providing your data will allow us to fulfill the purposes described in section 5 of this policy. If you refuse to provide your data, we will not be able to contact you to present our services or, in general, to fulfill the purposes of data processing.
16. Effects of providing erroneous or inaccurate data:
Providing incorrect or inaccurate data affects the quality of our services provided through the website.
17. Revocation of consent:
You may request at any time that we stop processing your personal data; to do so you must notify us by email to the address set out in section 2 of this Personal Data Protection Policy.
18. Links to third-party websites:
The website https://www.almacopio.com, Our advertising, updates, and any other communications may contain links to or from third-party websites, applications, or other technologies. Personal data that you provide through these third parties is not subject to this data protection policy, and we are not responsible for its processing by them.
If the data subject follows a link to any third-party website, they should be aware that these websites have their own personal data protection policies that establish what type of information they collect and how they manage it when visiting websites, applications, or other technologies managed by third parties.
19. Girls, boys and adolescents:
We do not intentionally collect information from children or people under the age of 15.
If you provide information about children or people under the age of 15, you need the express consent of their legal representative.
Teenagers aged 15 and over can provide their consent directly.
20. How to contact us?
If you require further information on how your personal data is processed, please contact us using the contact information provided in section 1 of this policy.
21. Changes to our Personal Data Protection Policy:
We may modify or amend this Personal Data Protection Policy when necessary, and we will inform you of any changes on our website. When changes are made, the revision date will be updated, and the modification or amendment will be effective from the date of the update. For this reason, we suggest that you periodically review this Policy to stay informed about the protection mechanisms implemented by ALMACENERA ALMACOPIO SA.
Km 3.5 Vía Durán – Tambo.
Guayas, Ecuador.
Phone: +593 999 518 050
Km 3.5 Vía Durán – Tambo.
Guayas, Ecuador.
Phone: +593 999 518 050
S13-145 y Joaquín Gutiérrez.
Pichincha, Ecuador.
Phone: 02 2675096
y Mercedes Quinde.
Azuay, Ecuador.
Phone: 07 2803030
07 2800916
Parque del Atún area, Jaramijó.
Manabí, Ecuador.
Phone: 05 2389240
05 2389241
S13-145 y Joaquín Gutiérrez.
Pichincha, Ecuador.
Phone: 02 2675096
y Mercedes Quinde.
Azuay, Ecuador.
Phone: 07 2803030
07 2800916
Parque del Atún area, Jaramijó.
Manabí, Ecuador.
Phone: 05 2389240
05 2389241
Cdla. Urbasur, on the banks of the Guayas River
Guayas, Ecuador.
Phone: +593 987 283 968
